Alaska Airlines offers special perks for Alaskans
by Jeff Richardson / jrichardson@newsminer.com
Oct 18, 2011 | 6235 views | 13 13 comments | 38 38 recommendations | email to a friend | print
FAIRBANKS - Alaska Airlines is bagging its bag fees.

The airline announced Tuesday it will eliminate fees for as many as two checked bags for Alaskans traveling outside the state. The airline currently charges a $20 fee per bag on such routes.

The change is part of a new Alaskans-only benefits program dubbed “Club 49” by the Seattle-based carrier, which offers the only regular winter passenger jet service in Fairbanks. The changes will take effect Nov. 1.

Alaska Airlines began charging bag fees in July 2009, joining a growing industry trend of setting new fees for luggage, meals and other services.

In-state flights from 19 Alaska communities weren’t included in the change; passengers on those flights have been allowed to check as many as three bags without charge.

In general, however, bag fees have been credited with helping the air travel industry maintain profits in an era of high fuel prices and an overall weak economy. Airlines brought in a combined $784 million in baggage fees in the first three months of 2011, according to the U.S. Department of Transportation.

The company’s regional vice president, Marilyn Romano, said “real dollars” will be lost by not collecting those fees on some passengers but that at least some of that money could be recovered by passengers attracted to flights they might not otherwise take.

As a whole, she said, the airline believes the changes make good business sense.

“I think there are benefits when you do something that benefits your customers,” Romano said.

Alaska Airlines spokeswoman Bobbie Egan said Tuesday the amount in bag fees the airline currently gets from Alaskans wasn’t immediately available and would likely be considered private information.

Romano, a former Fairbanks Daily News-Miner publisher who joined the airline in August, announced the program at a Greater Fairbanks Chamber of Commerce luncheon. The airline held similar events in Anchorage and Juneau timed to coincide with Alaska Day.

“Our roots are here,” Romano said. “The start of the airline was in Alaska. The word Alaska is on every plane.”

Club 49 is available only to Alaska residents who are members of the airline’s mileage plan.

The program will also include a “travel now” discount program, offering two certificates each year for 30 percent off of most one-way flights purchased within four days of travel.

A fare sale on selected routes, available to both Alaskans and non-residents, will also be revived each Tuesday.

Romano said the changes address the three most common customer complaints the airline receives — bag fees, fare prices and the cost of emergency ticket purchases.

“For us, it really came down to feedback from customers,” she said.

Contact staff writer Jeff Richardson at 459-7518.
Comments
(13)
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Dove
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October 19, 2011
I think it's a great idea. I fly a lot and flying in/out of Alaska has its challenges, as well as, fare hikes esp for immediate travel. Alaska is a good to great airline. Everyone has their per peeves, but overall for safety, on time schedule, nice planes, courteous staff, competent pilots (most of whom are also Bush pilots)...Alaska is reliable.

Thank you Alaska airline for remembering your / our roots. I can think of close to a million members, who will appreciate this perk. How about a stock option?
mcgillagorilla
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October 19, 2011
i try not to fly and have to put up with the tsa stupids. if people think alaska airlines is a good neighbor they have never flown on a good airline like southwest.
bluesqueen
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October 19, 2011
Instead of charging for checking bags (which is ridiculous) fares should be based on a person's weight. Much more logical and fair.
Andrew_Gray
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October 19, 2011
More proof in some of these comments that nothing will ever make some of you happy...sheesh...
captcrunch
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October 19, 2011
Go to Airfarewatchdog.com and sign up, they will e-mail you list of low fare specials. There aren't many from Alaska but once you get to Seattle you can save some money on flights. I can go from Spokane to Denver with Southwest for $130 round trip on one of their specials..and they list new ones every week.
nixin
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October 19, 2011
Alaska Airlines has been fleecing the Fairbanks community for more than 30 years.

There are no flights for $189 on Nov. 4th. Maybe there was earlier and even then, that would be a PFD special one way fare not ROUND TRIP and with many restrictions. We were talking RT right? Reading comprehension please. How much is an average flight in January?

Answer = $1200 RT

Most of the year Alaska Airlines is reaping a huge profit on Alaskans with their monopoly of air transportation. Keep dreaming if you think you are not getting ripped off. If any other carrier tries to come here AA immediately dumps the price on all fares until they leave - then jacks them back up. Clearly anti-competitive practices.

Maybe you should go to the lower 48 and see you can catch a flight from LA to NYC for $249 RT and realize Alaska Air is not competitive.

http://www.cheapoair.com/Default.aspx?tabid=1685&sid=1&oa=LAX&da=LGA&adt=1&chd=0&snr=0&infl=0&infs=0&dd=11-04-2011&rd=12-11-2011&tt=ROUNDTRIP
Yota99714
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October 18, 2011
Easy signup if you have a mileage plan. Done.
Jschraff
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October 18, 2011
"It is too bad that Southwest Airlines doesn't fly to Alaska. Instead of having to spend $1200 to get from FAI to SEA the price would be $300 on Southwest RT."

Bogus assertion, Alaskaair.com has a flight to SEA for $189 on Nov 3rd. Learn to use their website or pay more through an agent who can.
DistantThunder
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October 18, 2011
google: [ cryoplane ]

AlaskaAirCargo should use Deadhorse as a refueling hub...

LNG-aerofuel at 30% of the cost of jet-A fuel.

DualFuel jets are a RightNow opportunity.
nixin
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October 18, 2011
The company should be called Washington Airlines.

It is too bad that Southwest Airlines doesn't fly to Alaska. Instead of having to spend $1200 to get from FAI to SEA the price would be $300 on Southwest RT.

Ever since MarkAir folded up, we have been getting screwed by Alaska Airlines. Not too mention labor wars and negligently deferred maintenance that killed 88 people.

http://en.wikipedia.org/wiki/Alaska_Airlines_Flight_261

rationalcitizen
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October 18, 2011
Gimmick...who they feeling the pressure from.
Dogwatcher
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October 18, 2011
It's no wonder we all own and fly our favorite airline. Unlike the Wall Street folks they respond to their broad Board of Directors.
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